Elite Energy News

From High Bills to Huge Savings: How Elite Energy Helped One Customer Transform Their Home

3rd October 2025

ASHP Boilers ECO4 Funding Guides Renewable Energy Solar

At Elite Energy, nothing makes us prouder than seeing the difference our work makes in people’s lives. Recently, one of our customers shared their experience of upgrading to solar panels, battery storage, and a hybrid air source heat pump (ASHP) with our team — and the results have been life-changing.

A Fresh Look at Eligibility

Our customer first approached us after being told by other installers that no grants were available. Instead of giving up, they completed our online form — and it turned out to be a game-changer.

Because of a medical condition, they qualified for funding under the LA Flex scheme, which meant they could have solar panels, ventilation, and an air source heat pump installed at no cost.

“I’d been told before I wasn’t eligible for anything, but Elite Energy checked properly and explained everything clearly. I’m so glad I got a second opinion.”

A Professional Survey and Clear Communication

From there, our expert surveyor, Steve, visited the property to carry out a detailed home survey. He inspected insulation, measured every room to calculate heat loss, and checked the roof space to ensure solar panels could be fitted.

“Steve was fantastic — punctual, professional, and really took the time to explain what he was doing and why. He even gave me a clear breakdown of what would happen next so I never felt left in the dark.”

Throughout the eligibility checks and approvals, our customer received regular updates from the Elite Energy team. Once everything was confirmed — with just a quick doctor’s letter for medical proof — we scheduled installation within a week.

A Smooth Installation Process

The installation team fitted the solar panels, battery storage, and ASHP quickly and professionally. While there was a slight external delay with the heat pump, our engineers ensured the household was never without heating or hot water.

“The teams were friendly, tidy, and really professional. They kept me updated and made the whole process stress-free.”

Immediate Results and Lasting Benefits

Within the first month, the results spoke for themselves. Energy bills dropped by more than 50%, falling from over £300 to just £125. Not only that, but with the addition of battery storage, the customer has been able to maximise savings by storing surplus solar energy to use at night — and even selling excess energy back to the grid.

“I’m saving money every month, and I’ve already seen the benefit of selling unused energy back. I’d recommend Elite Energy to anyone — even if you’ve been turned down before, it’s worth checking your eligibility again.”

Final Thoughts

This customer’s journey shows how powerful renewable upgrades can be when combined with the right advice, expert installation, and ongoing support. At Elite Energy, we’re committed to helping more households take advantage of the grants available and achieve real, long-term savings on their bills.

Thinking about solar panels, a heat pump, or battery storage? Complete our free eligibility check today and see what you could qualify for.